Porter’s 5 forces model is one of the most recognized framework for the analysis of business strategy. Porter, the guru of modern day business strategy, used theoretical frameworks derived from Industrial Organization (IO) economics to derive five forces which determine the competitive intensity and therefore attractiveness of a market. This theoretical framework, based on 5 forces, describes the attributes of an attractive industry and thus suggests when opportunities will be greater, and threats less, in these of industries.
Attractiveness in this context refers to the overall industry profitability and also reflects upon the profitability of the firm under analysis. An “unattractive” industry is one where the combination of forces acts to drive down overall profitability. A very unattractive industry would be one approaching “pure competition”, from the perspective of pure industrial economics theory.
Despite its limitations in the technology enabled business era, Porter’s 5 forces model is still the leading framework for the analysis of industry attractiveness.
The limitations of the Porter’s 5 forces model induced the introduction of the 6th Force, namely the Complements.
This model comprises of an analysis dependent on 4 entities external to the firm and the fifth force: the Industry structure. These forces are defined as follows:
- The threat of the entry of new competitors
- The intensity of competitive rivalry
- The threat of substitute products or services
- The bargaining power of customers
- The bargaining power of supplier
He identified that high or low industry profits (e.g. soft drinks v airlines) are associated with the following characteristics:
Let’s look at each one of the five forces in a little more detail to explain how they work.
Threat of new entrants to an industry
- If new entrants move into an industry they will gain market share & rivalry will intensify
- The position of existing firms is stronger if there are barriers to entering the market
- If barriers to entry are low then the threat of new entrants will be high, and vice versa
Barrier | Notes |
Investment cost | High cost will deter entry High capital requirements might mean that only large businesses can compete |
Economies of scale available to existing firms | Lower unit costs make it difficult for smaller newcomers to break into the market and compete effectively |
Regulatory and legal restrictions | Each restriction can act as a barrier to entry E.g. patents provide the patent holder with protection, at least in the short run |
Product differentiation (including branding) | Existing products with strong USPs and/or brand increase customer loyalty and make it difficult for newcomers to gain market share |
Access to suppliers and distribution channels | A lack of access will make it difficult for newcomers to enter the market |
Retaliation by established products | E.g. the threat of price war will act to discourage new entrants But note that competition law outlaws actions like predatory pricing |
Easy to Enter | Difficult to Enter |
Common technology Access to distribution channels Low capital requirements No need to have high capacity and output Absence of strong brands and customer loyalty |
Patented or proprietary know-how Well-established brands Restricted distribution channels High capital requirements Need to achieve economies of scale for acceptable unit costs |
Bargaining power of suppliers
If a firm’s suppliers have bargaining power they will:- Exercise that power
- Sell their products at a higher price
- Squeeze industry profits
Suppliers find themselves in a powerful position when:
- There are only a few large suppliers
- The resource they supply is scarce
- The cost of switching to an alternative supplier is high
- The product is easy to distinguish and loyal customers are reluctant to switch
- The supplier can threaten to integrate vertically
- The customer is small and unimportant
- There are no or few substitute resources available
Factor | Note |
Uniqueness of the input supplied | If the resource is essential to the buying firm and no close substitutes are available, suppliers are in a powerful position |
Number and size of firms supplying the resources | A few large suppliers can exert more power over market prices that many smaller suppliers each with a small market share |
Competition for the input from other industries | If there is great competition, the supplier will be in a stronger position |
Cost of switching to alternative sources | A business may be “locked in” to using inputs from particular suppliers – e.g. if certain components or raw materials are designed into their production processes. To change the supplier may mean changing a significant part of production |
Bargaining power of customers
Powerful customers are able to exert pressure to drive down prices, or increase the required quality for the same price, and therefore reduce profits in an industry.A great example in the UK currently is the dominant grocery supermarkets which are able exert great power over supply firms. You can see a great video about this issue here.
Several factors determine the bargaining power of customers, including:
Factor | Note |
Number of customers | The smaller the number of customers, the greater their power |
Their size of their orders | The larger the volume, the greater the bargaining power of customers |
Number of firms supplying the product | The smaller the number of alternative suppliers, the less opportunity customers have for shopping around |
The threat of integrating backwards | If customers pose a threat of integrating backwards they will enjoy increased power |
The cost of switching | Customers that are tied into using a supplier’s products (e.g. key components) are less likely to switch because there would be costs involved |
- There are only a few of them
- The customer purchases a significant proportion of output of an industry
- They possess a credible backward integration threat – that is they threaten to buy the producing firm or its rivals
- They can choose from a wide range of supply firms
- They find it easy and inexpensive to switch to alternative suppliers
Threat of substitute products
A substitute product can be regarded as something that meets the same needSubstitute products are produced in a different industry –but crucially satisfy the same customer need. If there are many credible substitutes to a firm’s product, they will limit the price that can be charged and will reduce industry profits.
As an example, consider the many substitutes that consumers now have to buying a newspaper for their news:
The extent of the threat depends upon
- The extent to which the price and performance of the substitute can match the industry’s product
- The willingness of customers to switch
- Customer loyalty and switching costs
Degree of competitive rivalry
If there is intense rivalry in an industry, it will encourage businesses to engage in- Price wars (competitive price reductions),
- Investment in innovation & new products
- Intensive promotion (sales promotion and higher spending on advertising)
Several factors determine the degree of competitive rivalry; the main ones are:
Factor | Note |
Number of competitors in the market | Competitive rivalry will be higher in an industry with many current and potential competitors |
Market size and growth prospects | Competition is always most intense in stagnating markets |
Product differentiation and brand loyalty | The greater the customer loyalty the less intense the competition The lower the degree of product differentiation the greater the intensity of price competition |
The power of buyers and the availability of substitutes | If buyers are strong and/or if close substitutes are available, there will be more intense competitive rivalry |
Capacity utilisation | The existence of spare capacity will increase the intensity of competition |
The cost structure of the industry | Where fixed costs are a high percentage of costs then profits will be very dependent on volume As a result there will be intense competition over market shares |
Exit barriers | If it is difficult or expensive to exit an industry, firms will remain thus adding to the intensity of competition |
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